Shipping Methods
Orders placed before 10 a.m. EST will have tracking information the same business day. Orders placed after 12 p.m. EST will have tracking information by the next business day. B2B/wholesale orders (anything over 20 total units per order) placed before 10 a.m. EST will be processed within three business days. B2B/wholesale orders (anything over 20 total units per order) placed after 12 p.m. EST will be processed within four business days.
Standard
USA & Canada
6-8 business days
$5.99 flat rate
Express
USA, Canada & Mexico
2-4 business days
$21.00 flat rate
International
Rest of the world
10-18 business days
$35.00 flat rate
Easy Returns & Exchanges
We do our best to offer a smooth return/exchange process. Items must be exchanged or returned within 14 business days.
Items for B2B/wholesale must be exchanged or returned with 30 business days.
*Please note that time period begins when customer/client places order, not when customer/client receives order.
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Email: Andells.nyc@gmail.com with your full name, order number, shipping address, contact email, contact phone number and a brief description of the reason for return or exchange.